Tim begins a new series that looks at the things we should never go back to. Why is this important and how do we make it happen?
Based on the book, Never Go Back, by Dr. Henry Cloud.
Download the class notes.
Listen to the lesson.
Trudi brings the information on the last two languages of apology, then explains the Apology profile.
Download the class notes (PDF).
Download the Apology Profile (PDF).
Listen to the class (mp3).